Frequently Asked Questions

Thinking of Buying

  • Inventory changes on a regular basis. New stuff is added on Mondays. Mondays are also your last chance to buy treasures that have reached their 30 day consignment period since they will be removed from our inventory.

    Follow us on Instagram to see the latest and greatest.

  • Factors such as the condition of the treasure, brand, style, and market demand are taken into consideration when it is priced.

    All items are sold "as-is”.

  • All sales are FINAL.

    NO Refunds.

    NO Returns.

  • Accepted forms of payment are:

    • e-Transfer

    • PayPal

  • No, the sales tax is not included in the sale price, because taxes are different across Canada. Also the sales tax is determined by the delivery address.

  • If you want to pick up an item you are buying, you need to contact us to arrange a pick-up appointment.

  • At this time, shipping is available to Canada’s 10 provinces but not the 3 territories.

    The shipping cost is dependent on the delivery address, the weight and size of the item purchased.

    Once the shipping address has been filled in, then all available fulfillment methods will appear from cheapest to most expensive.

    Select your preferred option.

  • Delivery arrangements are available for a cost. The cost is calculated based on the delivery address and number of personnel needed to deliver the item.

  • At this time there are no shipping options for outside of Canada.

    If you are interested in an item and need it shipping to the United States or Europe, please contact us.

    If you require delivery to any other part of the world, unfortunate at the time, it is not possible. We apologize for the inconvenience.

Thinking of Selling

    1. Read our Terms and Conditions. Read our Privacy Policy. If you have any questions or concerns, ask us.

    2. Complete the Contact Us form to request a consignment appointment.

    3. Consignment appointment is held.

    4. If you want to sell your stuff with Get Your Stuff Together, complete the Consignor’s Contract and submit it. The Inventory Administration and Pick-up (IAP) fee is paid at this time. The IAP fee is non-refundable.

    5. Get Your Stuff Together picks up and holds on to your stuff. We add your stuff to our Inventory.

    6. Your stuff remains on the inventory list for 30 days from the date of posting or until it sells.

    7. If your stuff sells, you are paid 70% of the sale price.

    8. If your stuff does not sell, your items are returned to you, unless we are told otherwise in writing.

  • We sell your stuff on consignment. You receive 70% of the sale price.

    There is a $75* fee for inventory administration and pick-up.

    * Fee may vary depending on pick-up location and number of items for sale.

  • Your stuff is added to Get Your Stuff Together inventory and is available for purchase for 30 days. At the end of the 30 days, if your item is unsold it is removed from our inventory and returned to you. Unless otherwise agreed upon in writing.

    Please note all newly listed items are posted in our inventory on Mondays. All unsold items are removed after approximately 30 days.

  • Get Your Stuff Together staff set the price. You are told the price and if you want to sell with us, a Consignor’s Contract must be filled in and signed. The IAP fee must also have been paid, before any items are picked up.

  • An appointment is required to discuss what you want to sell. To request an appointment, simply complete the (contact us) form. Consignment hours are Wednesdays to Fridays 9 AM - 5 PM.

  • Get Your Stuff Together holds on to the things you want to sell, until one of the following happens: 

    a) it sells;

    b) we are given written notice to remove your stuff from our inventory; or

    c) the 30 days have lapsed from when your stuff was posted to our inventory.

    We hold on to your items for several reasons:

    1. To take photos and add your stuff to our inventory;

    2. To maintain that the item being sold is a true and fair representation;

    3. To manage the closing aspects of a sale; and

    4. To simplify the process for all parties involved.

  • Good quality, gently used/or new, great condition, odor free, clean, stain free, and free of animal hair.

    All stuff must be clean and in prime condition.

    We hold the right to decline anything we deem not to meet the criteria.

  • Consigned items remain your property until sold.

    You can reclaim any unsold items before they sell and/or before the sale period ends, but the request must be made in writing.

    There is a holdback charge of 20% of the sale price and all costs associated with returning the item(s).

  • Congratulations! You will receive 70% of the sale price payable to you. You have a choice between getting paid by e-transfer or through PayPal.

  • Once your items are added to our inventory, they remain there for 30 days. Unless you change your mind - (please see the answer to the question, What If I Change My Mind And Do Not Want To Sell My Stuff?).

    At the end of 30 days, if it does not sell, it is returned to you. Unless otherwise agreed upon.